Optimising organisations by
+ Upskilling individuals
+ Transforming teams
+ Enhancing communication
+ Harnessing differences
+ Enabling leaders
We are trainers, coaches, and organisational behaviour specialists. Bring us a challenge you want to overcome and an aspiration for your team, and we will craft a solution. Whether the problem is abstract or specific, we diagnose the root cause and deliver a tailored solution. Even if structured training isn’t the norm in your organisation, we design our approach to ensure teams embrace the learning. Our focus is always on engagement, inclusion, and encouragement - creating genuine impact that resonates with your people.
Giving individuals the exact skills they need, framed again the roles they actually perform, will always have more impact than "off the shelf" training.
In the UK, SME leaders shockingly spend 68% of their time on admin and firefighting, leaving just 32% for driving their business forward. This isn’t what they signed up for, and it can become deeply frustrating over time. We help free up their focus by using training and coaching to align their teams behind shared goals. It frees them up from knotty HR-related issues, enabling them to gain momentum by clearing the way for strategic growth and innovation.
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But if you’re picturing a flood of management jargon and abstract theories, don’t worry. We’re real people who enjoy working with real people. We learn from the jargon and funky theories, turning them into something people can really use. Our work only delivers results when it is :
PRACTICAL
APPLICABLE
TAILORED
ACHIEVABLE
REPEATABLE
If we teach a skill or create a process that your team can't utilise, then we've not done our job. It's our job to tailor our work to you, your business and the culture of your organisation.
In-house coaching is a powerful benefit, empowering your team and strengthening your organisation
Coaching is a valuable tool for both high performers ready to step up and team members who may be struggling in specific areas. Offering coaching is always well received, but it requires trust—because, as with all coaching, confidentiality is key. However, we provide progress updates and can also collaborate with the individual’s manager to offer additional support.
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Managing underperformance or supporting a stressed team member can be a significant challenge for managers. It’s often outside their expertise, yet they’re expected to find solutions. With extensive experience in in-house coaching, we know how to make this powerful benefit work for everyone.
We love the Myers-Briggs Type Indicator (MBTI). This is a fantastic tools to use in any organisation that prizes collaboration and wants to harness the best from everyone in the team. Simply understanding some simple differences about each other reduces friction while enabling individuals to thrive confidently and authentically. It has been shown that when we work authentically, we are 30% more productive.
We are every bit as enthusiastic about Clifton Strengths. This incredibly accurate assessment confirms to us our innate talents. Once we understand what we have naturally underneath our bonnets, we can accurately point those strengths at anything we need to achieve.
Even more effectively, we can combine both MBTI and Clifton Strengths at team level to create an overall, accurate picture of all the talents that team has to offer.
The skilful use of AI is a vital tool for any organisation that has an eye on adding value while saving time.
We are also AI Maturity Index consultants. If that sounds like a shift in focus, it’s not—we see AI as a critical tool for empowering high-performing individuals and teams. Skilful AI adoption isn’t about cutting corners; it’s about unlocking human potential. Used strategically, AI drives business growth by eliminating inefficiencies, enhancing innovation, and accelerating results, without sacrificing quality. Done right, it boosts engagement, upskills teams, and frees leaders to focus on what truly moves the needle: innovation, customer experience, and revenue growth.
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Maximize your AI investment with clear, actionable insights. Our AI Maturity Assessment cuts through the complexity to show exactly where your organization stands and where it can go. Using data from thousands of professionals worldwide, we help you transform scattered AI initiatives into strategic advantages. ​​From hidden tool usage to untapped opportunities, our 15-minute assessment reveals the true state of AI in your organization and provides a clear path forward. Turn uncertainty into action with data-backed recommendations and implementation support.
We're also here to help your team with the more challenging aspects of the workplace.
Stress and mental ill health challenges in the workplace
As coaches and facilitators we tackle these topics head-on, with a practical, down to earth approach. We educate through training and we coach those facing a bump in their road.​
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We've had great success enabling different types of individual to understand their triggers and to find practical solutions to overcome their stressors.
Tackling Imposter Syndrome and other issues with underconfidence
A sudden drop in confidence, or an erosion of self-possession, can happen to the most surprising people. We have a specific programme for overcoming Imposter Syndrome.
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We have a lot of experience working with highly accomplished people to successfully overcome a loss of confidence or self-belief.
Long-range succession and retirement planning
COVID destroyed the retirement plans of a great many people. At the same time, people are increasingly choosing to look for another career, instead of full retirement. We work with people in both situations to help them plan their next steps.
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We also work with organisations to shorten the period of uncertainty caused by a change in leadership.
Supporting leaders from diverse backgrounds
We began supporting women in positions of leadership, including through the menopause. We realised subsequently that others need specialist support to lead with confidence when they find themselves in the minority for whatever reason.
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At the heart of the work we do, we enable people to succeed authentically. People who operate authentically outperform those who don't - it is a genuine blueprint for success.
We respond to such needs as they arise, not because they are "hot topics", but because the concerns of employers and employees evolve. We can provide a more exhaustive list of the topics we have tackled through education and coaching.
We both began our journeys in blue chip professional services firms in different continents. In those worlds we learned the importance of accuracy, delivery and impact.
We met six years ago while working for an SME lender—Heather as an Organisational Psychologist & Coach, and Jenefer as Head of People. Despite our differences, we connected instantly. Our contrasting styles bring a valuable balance to our work. When working within organisations, having diverse approaches ensures we can connect with and support a wide range of personalities.
We’re always happy to provide one-off training or coaching. But our greatest impact comes from building long-term, trust-based partnerships with organisations.
We set up projects to achieve long-term success.
The way in which we work has a big impact on your organisation, so we won't do anything without meeting you face to face, seeing your premises and getting an understanding of your organisation. We tailor everything we do to our audience and can only do this with knowledge and understanding.
We work face to face and remotely.
Heather is in Norfolk and Jen lives outside Bristol and we are very happy to travel. However, having supported an international team for some years, we also know how to create the same level of impact online. We won't run up travel expenses unnecessarily, but will work with you to strike the right balance for your team.
We will give you a clear plan with key deliverables.
Everything we do has a structure, a time expectation and key deliverables. We are clear on how long our work will take, the commitment required from your team (in terms of attending coaching/training, as an example) and we will describe how you can measure the impact of our work. Our pricing is upfront and simple.
Impact is created through participation.
Perhaps it's because we're coaches, but we drive up learning by creating coaching and training programmes in which participants are engaged. We know that the more people can participate, the more they will learn. We know some audiences are tough, but we have tips and tricks to ensure no one wastes their time with us.